Frequently Asked

Every piece is printed to order. Most orders arrive within 5–10 business days from the time you order — that covers production and transit. You'll get a tracking email the moment it ships, plus status updates as it moves.

Yes — free U.S. shipping on orders $75 and up. Under $75, standard shipping is calculated at checkout. Delivery runs 5–10 business days.

Yes — we ship worldwide. Enter your address at checkout and you'll see live carrier rates for your country; the rate you pick is exactly what you pay. International orders may owe customs duties or VAT on delivery, set by your country.

Because everything is made-to-order, we don't accept change-of-mind returns. But if there's a defect, damage, or an error on our end — we'll replace or refund it. Email support@crosslayapparel.com within 14 days of delivery and we'll take care of it.

Check the Size Guide on each product for exact measurements. When in doubt, size up for a relaxed fit.

Our free members' list. You get a welcome discount, early access to drops, and bonus perks. Sign up here.

Printed and fulfilled in the United States by our production partner. Designed in Lake Havasu City, Arizona by first responders.

You'll get live status emails as your order moves — in production, label created, shipped (with a live tracking link), and delivered. Signed-in members can also see order status in My Account.

Yes — reach out at support@crosslayapparel.com with your department or agency and we'll get you set up.