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Legal

Terms of Service

Last updated: July 2026

By using crosslayapparel.com or placing an order, you agree to the terms below. If you don't agree, please don't use the site.

Orders & payment

All prices are shown in U.S. dollars. Your order is confirmed once payment is captured and you receive a CLA-XXXX confirmation email. We reserve the right to cancel or refund orders in cases of pricing errors, fraud, or inventory issues.

Made-to-order products

Every Crosslay piece is printed on demand. Slight variations in color, placement, or fit are inherent to the process and are not defects. Because items are custom-made, we don't accept change-of-mind returns — see our Shipping & Returns policy for what we do cover.

Intellectual property

All artwork, designs, characters (including Hosé and Knox), logos, and content on this site are owned by Crosslay Apparel Co. You may not reproduce, resell, or use them without written permission.

Accounts & Crew membership

You're responsible for keeping your account credentials secure. The Crew rewards program and any promo codes (including welcome discounts) are non-transferable and may be modified or discontinued at our discretion.

Acceptable use

Don't use the site to harass, defraud, spam, scrape, or attempt to breach our systems. We may suspend or terminate accounts that violate these terms.

Disclaimers & liability

The site and products are provided "as is." To the maximum extent allowed by law, Crosslay Apparel Co. is not liable for indirect or consequential damages. Nothing here limits rights you have under applicable consumer protection law.

Governing law

These terms are governed by the laws of the State of Arizona, USA.

Contact

Questions? Email support@crosslayapparel.com.